April 22, 2024

Sacked Peverel house manager went on spending spree … on flowers

A sacked Peverel house manager at a Shropshire retirement development went on a spending spree that will see the residents receive a £3,600 rebate on their service charges this August. The live-in house manager at Ashbrook Court, in Church Stretton, spent the money on cut flowers and plant pots to decorate the premises. “They all […]

Pensioner blames Peverel for loss of value to her flat

A pensioner who blames Peverel for reducing the value of her leasehold flat is having the case heard by mediators on December 11. And head of Peverel Retirement Keith Edgar – who leaves Peverel in December – is attending the hearing himself. For five years, Muriel McNally, 75, has been fighting the action, involving local […]

At Knights Court fire safety is too precious for Peverel to put a price on

Residents at Knights Court in Coventry were not happy to get a poster on their notice board earlier this month to say they are going to have to pay more for a fire risk assessment. In the past Peverel included the assessments as part of the service charges. Now they are to be farmed out […]

Campaign against retirement leasehold exploitation campaign reported in Mail on Sunday

An excellent article yesterday on the state of Campaign against retirement leasehold exploitation’s campaign and retirement leasehold in the Mail on Sunday. It was written by Richard Dyson and is the second piece by Richard on leasehold in two weeks. It can be read here. Entitled ‘I beat bullying managing agents on excessive charges’: Retirement home owners […]

Brilliant exposé of retirement leasehold on Channel Four Dispatches

Tonight’s Dispatches programme (September 24 2012) on retirement leasehold was a brilliant example of television journalism that was extremely damaging to both McCarthy and Stone, and to Peverel. It is excellent that Peverel’s disgraceful treatment of the pensioners at Strand Court, Rye, has been given a wider airing (search Strand Court on this site). But […]

‘Much to be proud of’ … Keith Edgar is leaving Peverel

Keith Edgar, head of Peverel Retirement, is leaving the company and house managers have been posting the news on noticeboards at Peverel sites. This is Keith’s valediction on the Peverel website: “After almost 20 fantastic years at the Peverel Group I have made the difficult decision to move on to a new challenge. It’s been […]

Wartime squadron leader, aged 94, chalks up £11,500 victory over Peverel

During the Second World War, when Eric Matthews, 94, was an RAF squadron leader, he was used to chalking up downed enemy aircraft. Now he is celebrating another victory over a lesser adversary: Peverel, which has had to pay back £11,475.34p. The money is being re-paid after a series of  inter-company deals by the property […]

Janet Entwistle: ‘There are problems with Peverel’s reputation, but new owners are in it for the long term’

Janet Entwistle has published a digest of the questions and answers either emailed to her or asked at her public meetings with Peverel’s leaseholders on June 12. The comments are a frank admission that the company has “problems of reputation” and address fraught issues such as insurance commissions, sub-letting fees and service charges – subjects […]

Sign up for a date with Janet Entwistle

A “Customer Research Meeting” organised by Peverel is to take place next Monday (June 11) in Westminster, with one earlier in the day in Solihul. The move is the initiative of chief executive Janet Entwistle, who joined the company three months ago after it was bought for £60 million by venture capitalists. Entwistle is eager […]

“I’m not saying everything everybody did was wonderful — it wasn’t,” says Janet Entwistle of Peverel

Below is an interview in Property Week with Janet Entwistle, the new chief executive of Peverel. It was originally headlined: New chief plans to put Peverel’s problems in past 20 April 2012 | By Emma Haslett Private equity owners hope Entwistle will combat Tchenguiz effect. Emma Haslett reports Janet Entwistle, newly appointed chief executive of […]

Tchenguiz and Peverel named in House of Lords debate

Melissa Briggs, of Campaign against retirement leasehold exploitation, meets Tory peer Baroness Gardner at the House of Lords in February Both the Tchenguiz family and Peverel were named in a House of Lords debate yesterday on leasehold service charges. They were singled out by Baroness Gardner of Parkes (Conservative) – the only freeholders and managing […]

Charter Quay keep out County Estates Management

Charter Quay, Kingston: its LVT victory is the most damning document against the whole leasehold racket 29.02.2012 Today the LVT published its decision for HML Andertons to continue as their Tribunal appointed managing agent at Charter Quay, Kingston, until the end of 2014. In their findings the Tribunal made very strong criticisms of their Tchenguiz […]