April 19, 2024

Campaign against retirement leasehold exploitation campaign reported in Mail on Sunday

An excellent article yesterday on the state of Campaign against retirement leasehold exploitation’s campaign and retirement leasehold in the Mail on Sunday. It was written by Richard Dyson and is the second piece by Richard on leasehold in two weeks. It can be read here. Entitled ‘I beat bullying managing agents on excessive charges’: Retirement home owners […]

After £11,500 Peverel victory, Strand Court dumps second managing agent

In June Campaign against retirement leasehold exploitation reported how former wartime squadron leader Eric Matthews, now aged 95, had won back £11,500 off Peverel in a brilliant Leasehold Valuation Tribunal victory over insurance and other commissions at Strand Court, in Rye, East Sussex. And last month Matthews was interviewed in the Channel Four Dispatches documentary […]

Peverel’s approach to self-regulation is … you pay for it and it goes on the service charge (even though an LVT says it shouldn’t)

UPDATED 4/11/12 Peverel commented on issue: “The LVT decision you refer to was specific to one development. “We would prefer to resolve issues when they arise, long before an LVT is considered. We are therefore reviewing the use of Ombudsman and mediation services across the Peverel Group and will announce any changes when a full review […]

Aliens abduct Peverel web site?

We were unsure if Peverel’s web site had been hacked or been abducted by aliens when we read their article dated 1st October (April?). The article supports the Scottish Factors Act which has just come into force. Factors are Scotland’s equivalent of Managing agents. You can read the Peverel press release here.These are Peverel’s recommendations:: […]

McCarthy and Stone and a media firestorm in 1991

The Dispatches programme on Monday night is not the first time McCarthy and Stone has been in the eye of a storm. In 1991 it launched a disastrous High Court action against the Daily Telegraph claiming £800,000 damages over articles about service charges. The fallout of the affair was that the housebuilder sold off Peverel […]

Brilliant exposé of retirement leasehold on Channel Four Dispatches

Tonight’s Dispatches programme (September 24 2012) on retirement leasehold was a brilliant example of television journalism that was extremely damaging to both McCarthy and Stone, and to Peverel. It is excellent that Peverel’s disgraceful treatment of the pensioners at Strand Court, Rye, has been given a wider airing (search Strand Court on this site). But […]

The Dear Leader of Peverel addresses her adoring supporters with a frank and informative statement

The Campaign against retirement leasehold exploitation chairman draws on his experience of North Korea to translate the latest pronouncement from Peverel HQ Not since I was a young reporter sent to North Korea, and had to sit through hours of bum-numbing adoration of the Great Leader Kim Il Sung, have I read anything quite as […]

‘Much to be proud of’ … Keith Edgar is leaving Peverel

Keith Edgar, head of Peverel Retirement, is leaving the company and house managers have been posting the news on noticeboards at Peverel sites. This is Keith’s valediction on the Peverel website: “After almost 20 fantastic years at the Peverel Group I have made the difficult decision to move on to a new challenge. It’s been […]

Cameron wades into retirement dispute in his Witney constituency … but what about the rest of us?

David Cameron stepped into a row at a retirement development in his own Witney constituency where the freeholder is the Tchenguiz’s owned Retirement Care (BH) Limited and the managing agent was Peverel. Both appear to have bent over backwards to accommodate the prime minister, and – remarkably – Peverel walked away without fighting the issues. […]

Wartime squadron leader, aged 94, chalks up £11,500 victory over Peverel

During the Second World War, when Eric Matthews, 94, was an RAF squadron leader, he was used to chalking up downed enemy aircraft. Now he is celebrating another victory over a lesser adversary: Peverel, which has had to pay back £11,475.34p. The money is being re-paid after a series of  inter-company deals by the property […]

Janet Entwistle: ‘There are problems with Peverel’s reputation, but new owners are in it for the long term’

Janet Entwistle has published a digest of the questions and answers either emailed to her or asked at her public meetings with Peverel’s leaseholders on June 12. The comments are a frank admission that the company has “problems of reputation” and address fraught issues such as insurance commissions, sub-letting fees and service charges – subjects […]

Sign up for a date with Janet Entwistle

A “Customer Research Meeting” organised by Peverel is to take place next Monday (June 11) in Westminster, with one earlier in the day in Solihul. The move is the initiative of chief executive Janet Entwistle, who joined the company three months ago after it was bought for £60 million by venture capitalists. Entwistle is eager […]